Refund Policy for SwiftUI.art
Effective Date: 25.7.2024
At SwiftUI.art, we aim to ensure our customers are satisfied with our services. This Refund Policy outlines the conditions under which refunds are provided for our one-time payment service.
1. General Refund Policy
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for all purchases. If you are not satisfied with our service within the first 30 days of your purchase, you may request a full refund.
- Eligibility: To be eligible for a refund, you must:
- Be within the first 30 days of your purchase.
- Provide a valid reason for the refund request.
2. How to Request a Refund
- Contact Support: To request a refund, please contact our support team at hello@swiftui.art with your account details and the reason for your refund request.
- Processing Time: Refund requests will be processed within 7-10 business days. You will receive a confirmation email once your refund has been processed.
3. Non-Refundable Items
- Outside 30 Days: Refunds are not provided for purchases made more than 30 days ago.
- Used Services: If you have already utilized significant portions of our service, we reserve the right to decline the refund request.
4. Exceptions
- Technical Issues: If you experience technical issues that prevent you from using our service effectively, please contact our support team. We will make every effort to resolve the issue. If the issue cannot be resolved, a refund may be issued at our discretion.
- Billing Errors: In the event of a billing error, please contact our support team. We will investigate the issue and provide a refund if an error is found.
5. Payment Processing
Paddle: All payments and refunds are processed through Paddle. You can review Paddle’s refund policy on their website for more details on how they handle refunds.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any significant changes by posting the new Refund Policy on our website and updating the effective date.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at hello@swiftui.art.
Last Updated: 25.7.2024
Thank you for choosing SwiftUI.art. We appreciate your business and are committed to providing you with the best service possible.